Refund Policy

Thank you for shopping with us! We truly appreciate your trust and support.

At Right mart store, each product is carefully processed and shipped to ensure the best experience for you. As we operate on a made-to-order/dropshipping model, we currently do not process refunds. However, we’re happy to assist you with an exchange, wherever applicable.

Exchange Eligibility

We offer exchanges in the following situations:

* The product received is incorrect or damaged
* An issue is raised within 24 hours of delivery
* The item is unused and in its original packaging

Please note that all exchange requests are subject to validation based on feedback from our shipping/logistics partner. If the delivery is confirmed and the package is marked as successfully delivered in good condition, we may not be able to process the exchange.

We strive to be fair, and your satisfaction matters to us. If you have any concerns, feel free to reach out at  rightmartstore@gmail.com  — we’re always here to help 

Thank you for understanding and being a valued part of our journey!